Privacy Policy

This Privacy Policy ("Policy") sets out the practices of cg777 ("Platform", "we", "us", "our") with respect to the collection, use, storage, disclosure and protection of personal data belonging to users ("User", "you", "your") of the cg777 website and associated services accessible at https://cg777.cam.

cg777 is an English-language online gaming information and entertainment platform primarily serving players located in Pakistan. We are committed to handling your personal data responsibly, transparently and in accordance with applicable data protection principles. This Policy explains, in plain English, what data we collect, why we collect it and the choices available to you.

This Policy applies to all personal data processed by cg777 in connection with your use of the Platform, including data collected through account registration, customer support interactions, payment processing facilitation, and automated technologies such as cookies.

This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy. By accessing cg777 or creating an Account, you confirm your understanding of and agreement with this Privacy Policy.

For the purposes of this Privacy Policy, the following terms carry the meanings described below:

cg777, operating the Platform at https://cg777.cam, acts as the Data Controller in respect of all personal data collected from Users through the Platform. As Data Controller, cg777 is responsible for determining the purposes and means by which personal data is processed.

cg777 engages third-party service providers ("Data Processors") to carry out certain processing activities on its behalf. All Data Processors engaged by cg777 are bound by contractual obligations requiring them to handle personal data in a manner consistent with this Policy and applicable data protection principles.

For any questions, requests or complaints relating to how your personal data is handled, please contact us using the details provided in Section 16 of this Policy.

cg777 collects the following categories of personal data from Users, depending on the nature of the interaction:

A. Registration & Identity Data

• Full legal name
• Date of birth
• Residential address (including city — e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar)
• Email address
• Mobile telephone number
• Username and encrypted password
• Pakistani CNIC number or passport number (collected during KYC)

B. Financial & Transaction Data

• Deposit and withdrawal transaction records
• Payment method identifiers (e.g., mobile wallet reference numbers, partial bank account details — not full card or account numbers)
• Source-of-funds documentation where required for AML compliance
• Currency and PKR transaction amounts

C. Usage & Behavioural Data

• Pages visited, features accessed and time spent on the Platform
• Game activity records, bet amounts, win/loss history
• Session durations and login timestamps
• Device type, operating system and browser version
• IP address and approximate geolocation data

D. Communication Data

• Support ticket content and live chat transcripts
• Email correspondence with the cg777 support team
• Feedback and survey responses where voluntarily submitted

E. Technical & Device Data

• Cookie identifiers and session tokens
• Browser fingerprint data for fraud prevention purposes
• Log files generated during Platform access

cg777 collects personal data through the following mechanisms:

• Direct submission: Data provided by you during account registration, KYC document upload, support enquiries, feedback forms and any other direct interaction with the Platform.
• Automated technologies: Data collected automatically when you access the Platform, including via cookies, web beacons, server logs and session tracking scripts.
• Third-party sources: Identity verification data obtained from KYC/AML service providers engaged to confirm your identity and assess risk. Fraud prevention data from industry reference databases.
• Payment facilitators: Transaction-level data shared by payment processing partners in connection with deposits and withdrawals. Payment provider names such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are referenced as familiar Pakistani financial channels for context only — these institutions do not operate as Data Processors for cg777 and their inclusion does not imply endorsement or any formal data-sharing arrangement.

cg777 processes personal data only where a documented lawful basis exists. The primary lawful bases relied upon are as follows:

Personal data collected by cg777 is used for the following purposes:

• Account management: Creating, maintaining and administering your Account, including authentication and access control.
• Identity verification: Conducting KYC checks to confirm your identity, age and residential address before processing withdrawals or where required by compliance procedures.
• Transaction processing: Facilitating deposits, withdrawals and the management of your Account balance in accordance with operator terms.
• Legal and regulatory compliance: Meeting AML obligations, responding to regulatory inquiries, retaining records as required by applicable law and cooperating with law enforcement where lawfully required.
• Responsible gambling: Monitoring Account activity to identify patterns consistent with problem gambling, applying player-requested limits and managing self-exclusion requests.
• Customer support: Responding to enquiries, resolving complaints and providing account assistance in English (and Urdu on request).
• Platform improvement: Analysing usage patterns to improve game offering, user experience, mobile performance and content relevance for Pakistani players.
• Fraud prevention and security: Detecting and investigating suspicious activity, preventing multi-accounting, identifying bonus abuse and protecting the integrity of the Platform.
• Communications: Sending service-related notifications, security alerts and, where consented, promotional communications about relevant offers.

cg777 does not use personal data for automated decision-making that produces legal or similarly significant effects without human review, except in defined fraud-prevention and AML screening scenarios where automated risk scoring is applied subject to internal review procedures.

cg777 does not sell, rent or trade your personal data to third parties for commercial or marketing purposes. Personal data is shared with third parties only in the following circumstances:

• Service providers: Third-party companies engaged by cg777 to provide specific services on our behalf — including KYC/AML verification providers, cloud hosting and infrastructure providers, fraud detection services, and customer support tools. All such providers are contractually obligated to process data only on cg777's instructions and in accordance with appropriate data protection standards.
• Legal and regulatory disclosure: Where required by applicable law, court order, regulatory investigation or lawful demand from a competent authority, cg777 may disclose personal data without prior notice to you. We will notify you of such disclosures where permitted by law.
• Business transfers: In the event of a merger, acquisition, restructuring or sale of cg777's business assets, personal data may be transferred as part of that transaction. Affected users will be notified of any material change in data controllership.
• Fraud prevention networks: Where fraud, money laundering or account abuse is confirmed or reasonably suspected, relevant data may be shared with industry fraud prevention databases and, where required, reported to appropriate authorities.

cg777's operations and infrastructure may involve the transfer of personal data to, and processing of personal data in, countries other than Pakistan. Such transfers may occur when engaging cloud hosting providers, KYC verification services or technical infrastructure partners whose servers are located outside Pakistan.

Where personal data is transferred internationally, cg777 takes reasonable steps to ensure that appropriate safeguards are in place, including contractual protections between cg777 and the receiving entity consistent with recognised data transfer mechanisms.

By using cg777, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Pakistan. We take reasonable precautions to ensure that such transfers maintain an adequate standard of data protection, though we cannot guarantee that all receiving jurisdictions apply data protection laws equivalent to any specific national standard.

cg777 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain secure sessions and gather analytics data that helps us understand how Pakistani players use the site.

The Platform uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session management tokens, authentication cookies and CSRF protection tokens. These cannot be disabled without impairing Platform functionality.
• Functional Cookies: Remember your language preferences, display settings and responsible gambling limit configurations. Disabling these cookies may reduce the personalised experience of the Platform.
• Analytics Cookies: Collect aggregated, anonymised data about how users interact with the Platform — including pages visited, device types and session durations. This data is used to improve the Platform experience for players across cities like Karachi, Lahore and Islamabad.
• Targeting / Marketing Cookies: Used, with your consent, to deliver relevant promotional content and measure the effectiveness of marketing activity. You may withdraw consent for these cookies at any time through your browser or account settings.

You may configure your browser to refuse all or certain types of cookies. Please note that disabling strictly necessary cookies will prevent you from accessing Account features. For detailed cookie management instructions, consult your browser's help documentation.

cg777 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required to comply with applicable legal obligations. Retention periods are determined by reference to the nature of the data, the purpose of processing and any applicable regulatory requirements.

Upon expiry of the applicable retention period, personal data is securely deleted, permanently anonymised or, where deletion is technically impractical in the short term, quarantined to prevent any further processing.

As a User of cg777, you hold the following rights with respect to your personal data. These rights are exercisable by contacting our support team at the details provided in Section 16 of this Policy.

cg777 will respond to verified rights requests within a reasonable period, typically within 30 calendar days of receipt. Requests that are manifestly unfounded, excessive or repetitive may be refused or subject to an administrative fee, subject to applicable law.

To exercise any of the above rights, please submit a written request to [email protected], clearly identifying yourself, the right you wish to exercise and the specific data to which your request relates.

cg777 does not knowingly collect personal data from individuals under the age of 18, or the higher minimum age required by the applicable operator or license jurisdiction. The Platform is strictly for adults only.

Where cg777 discovers or has reasonable grounds to believe that personal data has been collected from an underage individual, we will immediately suspend the relevant Account, void all associated activity and delete or irreversibly anonymise the data concerned, unless retention is required by law.

If you are a parent or guardian and believe that a minor in your care has registered an Account on cg777, please contact our support team immediately at [email protected].

cg777 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These measures include, but are not limited to:

• Transport Layer Security (TLS/SSL): All data transmitted between your browser and cg777 servers is encrypted using industry-standard TLS protocols.
• Password security: User passwords are stored in irreversibly hashed form. cg777 staff cannot view your password and will never request it.
• Two-factor authentication (2FA): Optional additional login verification to reduce the risk of unauthorised Account access.
• Access controls: Internal access to personal data is restricted on a strictly need-to-know basis. Access logs are maintained and reviewed.
• Session management: Automatic session timeouts and device-level login alerts reduce the risk of unauthorised access from unattended devices.
• Data minimisation: Only data that is necessary for the stated purpose is collected and stored. Unnecessary data is purged on schedule.
• Penetration testing: The Platform undergoes periodic security assessments to identify and remediate vulnerabilities.

While cg777 takes all reasonable precautions to protect personal data, no digital platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights, cg777 will notify affected Users as promptly as practicable in accordance with applicable obligations.

cg777 reserves the right to update, modify or replace this Privacy Policy at any time. The "Last Reviewed" date at the top of this page will be updated to reflect the effective date of any revision.

Where amendments are material — meaning they significantly alter how your personal data is processed or affect your rights — cg777 will make reasonable efforts to notify registered Users via the email address associated with their Account prior to the changes taking effect. Your continued use of the Platform following the publication of updated Policy terms constitutes your acceptance of those revisions.

We recommend reviewing this Policy periodically, particularly before making any deposit or providing any new personal information to the Platform.

For any privacy-related queries, data subject rights requests or complaints regarding this Privacy Policy, please contact the cg777 data team using the details below. We will acknowledge receipt of your request and provide a substantive response within a reasonable timeframe.

Please include your full name, Account username (if applicable), the specific right or concern you wish to raise, and any supporting context. cg777 may need to verify your identity before processing certain data rights requests to prevent unauthorised access to another person's information.